Dispatch software for a 220-vehicle fleet
Replaced phone-and-paper dispatch with a live routing and proof-of-delivery platform, plus an offline-first driver app.
- شعبہ
- Logistics
- دورانیہ
- 14 weeks
- ٹیکنالوجی
- Next.jsNestJSPostgreSQLPostGISFlutter
چیلنج
Dispatch ran on three phones and a whiteboard. Drivers were called individually, delivery confirmation arrived as a photo on WhatsApp, and disputed deliveries took days to resolve because there was no verifiable record of what happened when.
ہم نے کیا بنایا
- Dispatcher console with live vehicle positions, drag-to-assign jobs and route optimisation
- Offline-first Android driver app — jobs, navigation, signature and photo capture, syncing on reconnect
- Proof-of-delivery archive with timestamp, GPS location and signature, searchable by consignment
- Customer tracking page with an SMS link sent on dispatch
- Fuel, maintenance and driver-performance reporting for the operations team
نتیجہ
−31%
Failed first deliveries
4 days → 2 hrs
Dispute resolution time
220
Vehicles onboarded
The whiteboard is gone. Disputes are now settled from the archive during the original phone call.
ہمیں بتائیں آپ کیا بنانا چاہتے ہیں
ایک مختصر گفتگو عموماً کافی ہوتی ہے کہ ہم بتا سکیں کہ ہم درست ٹیم ہیں یا نہیں، تخمینی لاگت کیا ہے، اور کتنا وقت لگے گا۔ کوئی پابندی نہیں۔